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Contact Us
IPOS' one-stop customer service centre offers a comprehensive suite of services. We are committed to delivering world-class services to all.
Last updated 2 May 2025
On this page
Get in touch through:
Online enquiry
Ask a question with the AskGov form, and find answers for common queries
eAppointment
eAppointments will be conducted via telephone call and/or video-conferencing
Telephone at (+65) 6339 8616
Request a callback
'Request a callback' channel will cease from 20 May 2025.
Compose correspondence via IPOS Digital Hub (Login Required)
Case-specific enquiries
For enquiries relating to a specific IP case filed with IPOS, please use the ‘Compose Correspondence’ function in IPOS Digital Hub*. Please provide the IP application number or HMD case number for our assistance.
*You will be required to login to IPOS Digital Hub to access the Compose Correspondence function.
Our location
IPOS operates strictly on a by-appointment basis. All eAppointments will be conducted via telephone call and/or video-conferencing. Please click here to make an appointment.
Address
Intellectual Property Office of Singapore
1 Paya Lebar Link #11-03
PLQ 1, Paya Lebar Quarter
Singapore 408533
Opening Hours
Mon - Fri, excluding Public Holidays:
8.30am - 5.30pm
New Year's Eve, Chinese New Year's Eve, Christmas Eve:
8.30am - 1.00pm